Call admissions
+91 62830 97869 or +91 94652 65663
Speak with us about courses, eligibility, batch timings and the registration process. Learners outside India can call either number; your provider's international calling charges may apply.
Admissions & Learner Support
Contact & support
Whether you are choosing your first course, completing a payment or already attending live classes, our admissions and learner-support team is here to help. Call or WhatsApp us on +91 62830 97869, or call +91 94652 65663, from India or anywhere in the world.
- Call & WhatsApp support
- Live online classes worldwide
- All timings in IST (UTC+5:30)
- Offline in Chandigarh, Mohali and Panchkula: coming soon
Get in touch
Talk to our admissions team
Choose the channel that suits you best. If your question is about an existing registration or payment, please keep your Registration ID ready. It helps us find your record quickly and confirm that we are speaking with the right person.
Message +91 62830 97869 on WhatsApp
Often the most convenient option, especially from abroad. Send your question with your Registration ID or a screenshot of any error, and we will pick it up from there.
Register online
Ready to enroll? Complete the form and pay securely through Razorpay. Your registration is submitted only after Razorpay confirms your payment, and your receipt appears on screen right away.
Join upcoming batches+91 62830 97869
Join upcoming batches+91 94652 65663
Admissions and learner support: call either number, or WhatsApp +91 62830 97869.
How we can help
What we can help with
From your first question about a course to your Certificate of Completion, one team supports you through every stage of your program.
Choosing the right course
Not sure whether to start with Python, C & C++ or Java, move on to Data Structures & Algorithms, or focus on AI & Machine Learning, Data Science & Data Analytics or Computer Science Subjects? Share your background and goals, and we will help you choose among our 7 programs.
Batch timings (IST)
Every live session is scheduled in Indian Standard Time (IST, UTC+5:30). You choose a preferred slot (Morning, Afternoon, Evening, Weekend or Flexible) when you register. We confirm your batch start date and final timings after registration and before the batch begins.
Registration & payment
Help with the registration form, the security check or the Razorpay checkout, which accepts UPI, cards, net banking and wallets, plus international cards where your bank supports them. Your registration reaches our team only after Razorpay confirms your payment.
Invoices & GSTIN
A GST-compliant tax invoice is issued to your registered email address. Businesses in India can enter a GSTIN and billing name at registration to receive an invoice in the company's name. Contact us for a copy or with any billing question.
Refunds, transfers & course switches
Cancel for a 100% refund before your batch starts or within its first 4 days (50% on days 5–7, no refund from day 8), switch course once or ask about a later batch. We explain the options open to you under our Refund & Cancellation Policy and handle each request within the published timelines.
Joining live classes
Having trouble with your class link, audio, video or Google Meet? You will need a laptop or desktop, a stable internet connection and a modern browser. Class links are personal to you and must not be shared, and sessions must not be recorded or redistributed.
Certificates
Your Certificate of Completion is issued once you meet the course requirements: at least 75% live-session attendance and submission of the required assignments and the final (capstone) project. Ask us about your progress or the name on your certificate.
Parents & guardians
Learners under 18 (minimum age 10) can enroll with the verifiable consent of a parent or legal guardian, collected in the registration form. Guardians are welcome to speak with us before registering. Refunds for minors are paid to the original payer.
Privacy & your data
Ask for a summary of your personal data, or for it to be corrected, completed, updated or erased. You can also withdraw a consent you gave. We respond within 30 days, as set out in our Privacy Policy.
Our commitments for formal requests
These timelines come from our published policies. Day-to-day questions are usually answered much sooner.
| Request | Our commitment | Policy |
|---|---|---|
| Refund or cancellation request | Acknowledged within 48 hours; decision within 7 working days; approved refunds initiated within 7 working days of approval, to the original payment method only | Refund Policy |
| Bank credit of an approved refund | Typically 5–10 working days after initiation; international cards may take longer and are refunded in INR | Refund Policy |
| Failed payment where money was debited | Automatically reversed by your bank or Razorpay, typically within 5–7 working days | Refund Policy |
| Duplicate payment for the same registration | Refunded in full | Refund Policy |
| Personal-data request (access, correction, erasure, consent withdrawal) | Response within 30 days | Privacy Policy |
| Grievance to the Grievance Officer | Acknowledged within 48 hours; resolved within 30 days | Grievance Officer |
Classroom batches
Offline classes in Chandigarh, Mohali and Panchkula — coming soon
We are preparing in-person classroom batches exclusively for learners in Chandigarh, Mohali and Panchkula. No launch date has been announced, and offline seats cannot be booked or paid for yet. In the meantime, every course is open today as live online classes.
Offline classroom batches Coming soon
- Only for learners in Chandigarh, Mohali and Panchkula. Classroom batches are planned for these three cities only. Learners everywhere else can join live online.
- No launch date announced. We will share dates, venue and timings only once they are confirmed.
- Not open for booking or payment. Offline seats cannot be reserved or paid for at this stage. The registration form currently accepts live online enrollments only.
- Be the first to know. Send us a WhatsApp message on +91 62830 97869 or call +91 62830 97869 / +91 94652 65663, and we will let you know as soon as offline batches open.
The WhatsApp button opens a prefilled message asking us to notify you when offline classes start. You can edit it before sending. We will use your number to tell you when offline batches open, and you can ask us to stop at any time.
Live online classes Open now
You don't need to wait for classroom batches. All 7 programs are open for registration now as live, trainer-led online classes on Google Meet, for learners in Chandigarh, Mohali and Panchkula and everywhere else in the world.
- Live classes & hands-on practice
- Real-world projects, study material & assignments
- Interview preparation & career guidance
- Certificate of Completion
- 3 months (12 weeks) · ₹24,000 + GST (India) / ₹30,000 + GST (outside India) per course
Offline seats are not on sale. If anyone offers to reserve an offline seat or asks for an advance, deposit or pre-booking payment for offline classes, please don't pay. Check with us first on +91 62830 97869 or +91 94652 65663. When offline batches open, we will update this page and contact the learners who asked to be notified.
Pan-world online learning
Learners outside India
AwT Academy's live online classes are open to learners worldwide. Here is what to know if you are joining from outside India.
Class timings in IST
All batches are scheduled in Indian Standard Time (IST, UTC+5:30). India does not observe daylight saving time. Choose the slot that best suits your time zone when you register, and our team will confirm the batch start date and final timings with you before the batch begins. Convert the confirmed timings to your local time, and allow for any daylight-saving change where you live.
Fees and payment in INR
The fee depends only on your country of residence and is the same for every course: learners outside India pay ₹30,000 + 18% GST (₹5,400) = ₹35,400; learners in India pay ₹24,000 + 18% GST (₹4,320) = ₹28,320. The registration form applies the correct fee automatically from the country you select, so please declare your country of residence accurately. Payments are charged in Indian Rupees (INR) through Razorpay. International cards are accepted where your card issuer supports the transaction. Your own bank sets any currency conversion rate and foreign-transaction charges.
Refunds to international cards
Approved refunds are made only to the original payment method, in INR. Credits to international cards may take longer to appear, and exchange-rate differences are not compensated. See the Refund & Cancellation Policy for details.
Support across time zones
WhatsApp +91 62830 97869 is usually the easiest way to reach us from abroad; you can also call +91 62830 97869 or +91 94652 65663. Message us at any time, attach screenshots or reference numbers, and we will reply during our working hours in IST.
Your privacy
We process personal data in line with Indian data-protection law. For learners in the European Union and the United Kingdom, we also honor GDPR and UK-GDPR rights. See our Privacy Policy.
ModeLive online on Google Meet
Time zoneIST (UTC+5:30)
CurrencyIndian Rupees (INR)
Fee₹30,000 + GST (₹35,400) outside India · ₹24,000 + GST (₹28,320) in India
PaymentRazorpay, incl. international cards
SupportCall & WhatsApp
Duration3 months (12 weeks)
On completionCertificate of Completion
Tip before you pay: ask your bank to enable international online (e-commerce) transactions on your card. Card issuers sometimes decline payments to merchants in other countries by default.
Payment support
Before you contact us about a payment
A few details help us resolve payment questions quickly, and a few simple rules keep your money safe.
Keep these details ready
- Registration ID: shown on your on-screen receipt; it begins with
AWT-. - Razorpay Payment ID: on your receipt and in Razorpay's payment-confirmation email; it begins with
pay_. - Your registered full name, email address and mobile number, exactly as entered in the form.
- The course you registered for and the date and approximate time of payment.
- For a failed or doubtful payment: the bank or UPI transaction reference (UTR/RRN) from your bank statement or UPI app, and a screenshot of any error message.
Protect yourself from payment fraud
- We will never ask for your OTP, UPI PIN, card number, CVV/CVC, card expiry date or net-banking password, by phone, WhatsApp, email or any other channel.
- You never need to enter your UPI PIN or scan a QR code to receive money. A UPI PIN is only ever used to send money.
- We will never ask you to install screen-sharing or remote-access apps to “fix” a payment.
- Pay only through the secure Razorpay checkout on our registration page. Razorpay is PCI-DSS compliant, and we never see or store your card or UPI credentials.
- Never share screenshots that show your full card number, CVV or OTP, even with us.
- If a call or message using our name asks you to pay a personal UPI ID, a bank account or an unfamiliar link, stop and check with us on +91 62830 97869 or +91 94652 65663 first.
AwT Academy will never ask for your OTP, UPI PIN or card details. Anyone who asks for them is not acting for us. Please don't share them, and tell us about the request on +91 62830 97869 or +91 94652 65663.
Common payment situations
| Situation | What happens | What to do |
|---|---|---|
| Payment successful and receipt shown | Your seat is confirmed once the payment is captured and verified with Razorpay. Razorpay also emails you a payment confirmation. | Save or print your receipt. Our team will contact you by email and WhatsApp/phone with your batch details before the batch begins. |
| Money debited, but the payment failed or no receipt appeared | Failed payments are automatically reversed by your bank or Razorpay, typically within 5–7 working days. | Check your email for a Razorpay confirmation before trying again. If there is none and the amount has not been reversed within that window, contact us with the transaction reference. |
| Payment confirmed, but the page closed or showed a delivery warning | Your payment is safe. The registration page retries sending your details on your next visit from the same device and browser. | Revisit the registration page on the same device, or WhatsApp us your Registration ID and Payment ID. Please don't pay a second time. |
| Charged twice for the same registration | Duplicate payments for the same registration are refunded in full. | Send us both Payment IDs together with your Registration ID. |
| International card declined | Your card issuer may block international or online transactions. | Ask your bank to enable international online transactions, or use another supported card or method. |
| You want to cancel or change your course | Your options depend on when you ask, relative to the batch start date. | Read the Refund & Cancellation Policy, then contact us with your Registration ID, Payment ID, registered name and email, and your reason. |
Please talk to us before raising a chargeback. Most payment issues can be resolved directly and faster with us. If a chargeback is raised with your bank, course access is suspended while it is investigated.
Escalations & complaints
Grievance Officer
If our support team has not resolved your concern, you can escalate it to our Grievance Officer. This applies to concerns about a payment, refund, class delivery, our website or the handling of your personal data.
The Grievance Officer is designated in line with the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023. Please include:
- Your full name, registered email address and mobile number
- Your Registration ID and Razorpay Payment ID, if the matter relates to a registration or payment
- A clear description of the issue, with relevant dates and any screenshots
- Any earlier reference or conversation with our team
- The resolution you are seeking
Contact the Grievance Officer
Manish Mishra
Managing Director & Head, AwT Academy
AwT Academy, an independent vertical of Animweb Technologies
Phone / WhatsApp: +91 62830 97869 or +91 94652 65663
Managing Director & Head, AwT Academy
AwT Academy, an independent vertical of Animweb Technologies
Phone / WhatsApp: +91 62830 97869 or +91 94652 65663
- Acknowledged within 48 hours
- Resolved within 30 days of receipt
How a grievance is handled
Contact support first
Most questions are resolved quickly by our admissions and support team on +91 62830 97869 or +91 94652 65663.
Escalate in writing
If it remains unresolved, send the details listed above to the Grievance Officer by WhatsApp.
Acknowledgment
We acknowledge your grievance within 48 hours and may ask for further information.
Resolution
We investigate and resolve the grievance within 30 days of receipt, and explain the outcome to you.
For personal-data grievances, learners in India may approach the Data Protection Board of India after exhausting this grievance-redressal process. Learners in the European Union or United Kingdom may also complain to their data-protection supervisory authority. Nothing on this page limits your statutory rights as a consumer.
Support FAQ
Frequently asked questions
Quick answers to the questions we hear most. Our Terms & Conditions, Refund Policy and Privacy Policy are the complete, binding versions.
What is the best way to reach AwT Academy?
Call or WhatsApp +91 62830 97869 or +91 94652 65663. Both numbers handle admissions and learner support for learners in India and abroad, and +91 62830 97869 is also on WhatsApp. WhatsApp is usually the most convenient option, especially from outside India, because you can attach screenshots and reference numbers.
Formal requests, such as refunds and grievances, are acknowledged within 48 hours.
I've paid. When will I receive my batch start date and class details?
Your seat is confirmed once the payment is captured and verified with Razorpay. You will see an on-screen receipt with your Registration ID and Payment ID, and Razorpay emails you a payment confirmation.
Our team then contacts you by email and on WhatsApp/phone with your batch details. The batch start date and final timings (IST) are communicated after registration and before the batch begins. Live-class links are personal to you, so please don't share them.
Money was deducted, but my payment failed. What should I do?
When a payment fails after money is debited, your bank or Razorpay reverses it automatically, typically within 5–7 working days. You usually don't need to do anything.
Before paying again, check your email for a Razorpay confirmation. If one arrived, your payment succeeded; WhatsApp us your Payment ID instead of paying a second time. If you are charged twice for the same registration, the duplicate payment is refunded in full.
How do I cancel my registration or request a refund?
WhatsApp +91 62830 97869 or call +91 62830 97869 / +91 94652 65663 with your Registration ID, Razorpay Payment ID, registered name and email, and your reason. In summary:
- Before the batch starts, or within the first 4 days from the batch start date: 100% refund of the full amount paid (course fee + GST).
- On day 5, 6 or 7 from the batch start date: 50% of the course fee plus the GST attributable to that 50% is refunded.
- From day 8 onward: no refund. A one-time transfer to a later batch may be granted at our discretion, subject to seat availability, to be used within 6 months.
- If we cancel your batch or postpone its start by more than 30 days: you choose between a 100% refund of the amount paid (including GST) and a free transfer.
We acknowledge requests within 48 hours and decide within 7 working days. Approved refunds are initiated within 7 working days of approval, to the original payment method only; the bank credit typically follows 5–10 working days after initiation (international cards may take longer). The Refund & Cancellation Policy gives the full terms, including the situations in which no refund applies.
Can I switch to a different course or a later batch?
Yes, within set limits. You can switch once, free of charge, to another course before your batch starts or within the first 4 days of the batch. Every course carries the same fee within your fee tier (India or outside India).
After that, a one-time transfer to a later batch may be granted at the academy's discretion, subject to seat availability, and must be used within 6 months. If we cancel your batch or postpone its start by more than 30 days, you choose between a 100% refund and a free transfer.
How do I get a GST invoice in my company's name?
Enter your business's GSTIN and billing name in the Address & billing section of the registration form (the GSTIN field appears when your country is India). A GST-compliant tax invoice is issued to your registered email address.
Course fees are exclusive of GST, which is charged at the rate prescribed under Indian law (currently 18%). For learners in India: ₹24,000 + GST (₹4,320) = ₹28,320. For learners outside India: ₹30,000 + GST (₹5,400) = ₹35,400. If you forgot to enter your GSTIN, contact us promptly with your Registration ID, and we will explain the options available under GST rules.
I live outside India. Can I join, and how do I pay?
Yes. Our live online classes are open to learners worldwide. Batches are scheduled in IST (UTC+5:30). You choose a preferred slot at registration, and our team confirms the final timings before the batch begins.
For learners resident outside India, the fee is ₹30,000 + 18% GST (₹5,400) = ₹35,400, the same for every course, charged in INR through Razorpay, which accepts international cards where your bank supports the transaction. Your bank sets any currency conversion and foreign-transaction charges. See Learners outside India for more.
I can't join my live class or I'm having technical issues. What should I do?
Message us on WhatsApp right away with your Registration ID, your course and batch, and a screenshot of any error. Many joining problems are caused by the device, browser or network. Join from a laptop or desktop with a stable internet connection and an up-to-date browser, make sure you can sign in to Google Meet (a Google account may be needed), and test your audio and video before class.
Class links are personal, so please don't share them, and don't record or redistribute sessions. If the academy makes a recording of a session available, it is for your personal study only; recordings are not guaranteed for every session. Technical issues on the learner's side (device, internet or power) are not grounds for a refund.
Take the Next Step Today!
Join upcoming batches: live online classes for learners worldwide. 3-month programs at ₹24,000 + GST (India) / ₹30,000 + GST (outside India) per course.